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Legal Hub

Transparency and protection for landlords, tenants, buyers, and sellers

Our Services

Providing clear, transparent compliance support throughout your property journey.

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Close-up of a professional reviewing detailed property documents with burgundy and navy accents.

Transparent breakdowns of all fees linked to our property services.

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A secure lock icon set against a crisp white background symbolizing privacy protection.
Compliance checklist document on a navy blue clipboard, ready for review.
Compliance checklist document on a navy blue clipboard, ready for review.
Privacy Policy

How we safeguard your personal information with strict protocols.

Up-to-date compliance insights keeping landlords and tenants protected.

Compliance Info

  1. Corporate Structure & Statutory Mandates
    • Regulatory Standards: Redwood Property Lettings Ltd is a registered corporate entity in England & Wales. In strict compliance with the Consumer Rights Act, all primary corporate credentials, membership frameworks, and operational data paths are permanently maintained on our public digital domains to guarantee absolute marketplace transparency.
    • Operational Model: As a digital-first agency, operations are executed entirely via our secure network infrastructure. No public customer service desks or manual physical key drop-off counters are handled at our registered office address. All statutory paper notices must be served to our designated email registry.

  2. Client Money Security & Consumer Redress
    • Financial Indemnity: All rental collections, advanced balances, and landlord trust deposits processed by our firm are safely insulated inside a ring-fenced Client Trust Account managed via Calmony/Griffin Bank. Client funds are fully backed and indemnified by Client Money Protect (CMP) under scheme number CMP015277.
    • Property Redress Scheme: We are a registered member of the Property Redress Scheme (Membership No: PRS058608). If a formal client complaint is submitted to us in writing and remains completely unresolved after an eight-week window, the instructing consumer maintains an absolute legal right to escalate the file to the PRS ombudsman framework for an independent assessment.

  3. Website Usage Conditions & Liability Limits
    • Intellectual Property Rights: Unless explicitly stated otherwise, Redwood Property Lettings Ltd owns the intellectual property and copyright titles for all site materials, digital assets, structural checklists, and platform media. All property rights are reserved. You are permitted to access our portals strictly for private, non-commercial use.
    • Content Tracking & Third-Party Links: While we make every effort to maintain accurate system tracking, we do not guarantee the completeness or precision of unverified third-party listing details or community markers. We assume zero liability for temporary portal dropouts or any external losses stemming from third-party server issues.

Website Terms & Corporate Disclosures

CONTACT

Reach us anytime for your rental needs

Email

admin@redwoodpropertylettings.co.uk

+44 07933690000

© 2025. All rights reserved.

Redwood Property Lettings Ltd — Digital-First Property Experts. Registered in England & Wales. Registered Office (Statutory Notices Only): [569, Woodham Lane, Woking GU21 5SH]. Operations are executed entirely via our secure digital network portals. No public customer service desk or key drop-off facilities are available at our registered office address

Complaints Procedure
Privacy & Legal Disclosures

Redwood Property Lettings Ltd is a member of the Property Redress Scheme (Membership No: PRS058608). Registered Office: 569 Woodham Lane, Guildford GU21 5SH